Notation based on the Act on Specified Commercial Transactions
Operating company URL https://adventure-aid.com/
Sales company name: Adventure Aid Co., Ltd. Sales manager Yuki Ota Address: 006-0016
Hokkaido Sapporo City Teine Ward Tomioka Rokujo 4-8-3
Phone number 050-3188-9800
Email address info@adventure-aid.com
■ About product sales
- Sales volume, conditions, etc.
There is no quantity limit.
- Payment method and payment period
You can use bank transfer, cash on delivery, credit card, and convenience store deferred payment.
* In the case of bank transfer, please make payment within 7 days after placing your order.
- Necessary charges other than product price
Please bear the shipping fee, cash on delivery or transfer fee.
- Application expiration date
If payment is not made after the payment deadline, the reservation will be cancelled.
- Product delivery time
Items in stock are usually shipped within the next business day after confirmation of payment.
We will notify you of the expected delivery date for back-ordered items.
*We pay close attention to the strict observance of the delivery date, but the delivery date may change due to unforeseen accidents or circumstances such as production/inventory status, traffic conditions, system troubles, etc. Even if the customer or a third party suffers damage as a result, the shop will not be held responsible. In addition, the same applies to delays in delivery due to customer circumstances. Thank you for your understanding.
- About defective products
We are responsible for replacing defective or damaged products. Please contact us within 7 days after receiving the item.
<About types of payment methods>
You can choose the following payment methods.
- Bank transfer
- cash on delivery
- credit card
- PayPal payment
- Amazon Pay
-
Deferred payment (convenience store, post office, bank, LINE Pay)
Some restrictions apply, so please check the items below.
■ bank transfer
[Transfer destination] Bank name: Japan Net Bank Branch name: Business Sales Department Branch Account type: Ordinary account number: 1802171
Account name: Adventure Aid Co., Ltd. The transfer fee will be borne by the customer.
If payment cannot be confirmed within 7 days after placing an order, the order will be cancelled.
■ cash on delivery
[Delivery company] Yamato Transport, Sagawa Express, Japan Post [Cash on delivery fee] Uniform 330 yen COD fee will be borne by the customer.
Please pay the price to the delivery person when the product is delivered.
In the case of cash on delivery, please be sure to match the billing address and the delivery address.
■ Credit card payment
Payment can be made with the credit card payment service "Shopify payment".
Billing name on the credit card "K) Adventure Aid"
■ PayPal payment
You can use the payment service PayPal.
Claimant name "AAID" on PayPal
■ Amazon Pay
You can use the payment service Amazon Pay.
You can use your Amazon.co.jp account to use your registered delivery address, payment information, etc.
■ Deferred payment (convenience store, post office, bank, LINE Pay)
○ Details of this payment method
This is a safe and easy payment method that allows you to pay after confirming the arrival of the product, at convenience stores, post offices, banks, or LINE Pay.
The invoice will be mailed separately from the product, so please make payment within 14 days of issuance.
○Caution
Deferred payment fee: 209 yen (tax included)
For deferred payment orders, the deferred payment service of Net Protections Co., Ltd. will be applied, and the payment receivable will be transferred to the company.
Please agree to the NP Postpaid Terms of Service and the company's privacy policy and select the postpaid service.
The total balance limit is up to 55,000 yen (including tax). Please click the banner for details.
If the user is a minor, please obtain the consent of a legal representative before using the service.
About delivery method
We usually ship within the next business day after payment is confirmed.
In the case of credit card payment or cash on delivery, we will ship within the next business day after confirming your order.
If the product is out of stock, we will contact you by e-mail or phone within the next business day.
Regarding shipping costs, shipping charges for items other than free shipping items are as follows.
Yu-packet…291 yen Courier service…Refer to the table below
Hokkaido 454 yen North Tohoku 648 yen South Tohoku 756 yen Kanto 832 yen Shinetsu 864 yen Chubu 972 yen Hokuriku 972 yen Kansai 1,080 yen
Regarding return policy
■ Exchange due to defects in products, etc.
If the following conditions are met, we will exchange the product.
Correspondence condition
If the Company determines that there is a problem with the product
Available period If you contact us within 7 days after the product arrives, the return shipping fee will be borne by the store.
■ Refund due to defects in products, etc.
We will refund if the following conditions are met.
Correspondence conditions If we determine that there is a problem with the product. Correspondence period If you contact us within 7 days after the product arrives Refund amount Payment amount
■ Exchange due to customer convenience
If the following conditions are met, we will exchange the product.
Correspondence conditions If the size does not fit, etc. Correspondence period If you contact us within 7 days after the arrival of the product Return shipping fee will be borne by the customer.
■ Refund due to customer convenience
We will refund if the following conditions are met.
Correspondence conditions If it is different from the image etc. Correspondence period If you contact us within 7 days after the product arrives , the full refund amount will be refunded.
Return shipping fee paid by customer
■ Refund/exchange contact information
BICYCOVER STORE
Adventure Aid Co., Ltd. 8-3 Tomioka 6-jo 4-chome, Teine-ku, Sapporo-shi, Hokkaido 006-0016
Phone: 05031889800 Fax: 0113515579
Store contact: info@adventure-aid.com
■ Notes on refunds and exchanges If the consignment warehouse does not charge the shipping fee, we may guide you there.