privacy policy

Adventure Aid Co., Ltd. (hereinafter referred to as "our company"), the operating company of BICYCOVER STORE, considers customers' personal information to be the most important information asset. We will promote the protection of personal information by establishing the personal information protection policy as follows, constructing a mechanism for personal information protection, and making all employees thoroughly aware of the importance of personal information protection and addressing it.

Management of personal information

In order to keep customers' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, leakage, etc. of personal information, we maintain a security system, develop a management system, and conduct employee training. We will take necessary measures such as thoroughness, implement safety measures, and strictly manage personal information.

Purpose of use of personal information

The personal information entrusted to us by our customers will be used for delivery from our company, after-sales support, other communications, business guidance, and answers to questions.

Prohibition of Disclosure/Provision of Personal Information to Third Parties

We will properly manage personal information entrusted to us by our customers and will not disclose personal information to third parties except in the following cases.

With your consent
When disclosing information to a company outsourced by the Company in order to provide the service desired by the customer
When disclosure is required by law

Security measures for personal information

We take thorough security measures to ensure the accuracy and safety of personal information.

Personal inquiry

If a customer wishes to inquire, modify, or delete their own personal information, we will respond after confirming the identity of the customer.

Observance and review of laws and regulations

We will comply with Japanese laws and regulations and other norms applicable to the personal information we hold, review the content of this policy as appropriate, and strive to improve it.

Contact information

If you would like to request the disclosure, correction, use, or suspension of provision of personal information, please contact us at the address below.
Operating company: Adventure Aid Co., Ltd. Store name: BICYCOVER STORE
Personal information protection manager: Yuki Ota Contact: 050-3188-9800 info@adventure-aid.com